FAQ.
Answers about services, process, pricing, and delivery.
Services
Six: E-Commerce Design and Development, Restaurant and Hospitality Websites, Real Estate Website Design, Local Business Websites, Landing Page Systems, and Brand and Identity Packages.
Built from scratch. No page builders, no themes. Hand-coded HTML, CSS, and JavaScript. The front end is coded directly, which gives us control over load performance, design quality, and SEO.
We build in Spanish and English as standard for all projects. Additional languages are available as an add-on.
Yes, where appropriate. We also work with Shopify for e-commerce and lightweight PHP for simpler sites. The right platform for your project is decided during the brief.
Pricing & Payment
Yes, EUR. Spanish IVA (21%) is not included in displayed prices.
Yes. Use the contact form or email hello@stars-design.com if your requirements differ from the standard service scopes.
Stripe Checkout. Visa, Mastercard, American Express. Your card data goes directly to Stripe, not to us.
Not currently. Full payment is required before work begins.
Timeline & Delivery
From the date we receive your completed project brief, not from payment date.
We notify you at least 2 business days before the original date if a delay is expected on our side.
One revision round per project. 5 business days to submit feedback after delivery.
Yes. All source files, Figma files, and assets are delivered on project completion.
Legal & Refunds
Within 48 hours of payment if work has not started. Once the brief has been received and reviewed, refunds are not available.
stars-design S.L., NIF B04123456, Av. Albunol, 62, 04740 Roquetas de Mar, Almeria, Andalucia, Spain.
Yes. The site contains full business details, service descriptions, pricing, delivery terms, refund policy, and all required legal pages.