DELIVERY.

1. Digital delivery only

All stars-design services are delivered digitally. There is no physical product. Deliverables are live coded websites deployed to your hosting environment, Figma design files shared via secure link, or written documentation delivered by email, as specified per service.

2. Delivery timelines

All delivery timelines are in business days (Monday to Friday, excluding Spanish national holidays and Andalusian public holidays) from the date we receive your completed project brief. Payment date does not start the clock.

3. Service delivery windows

• E-Commerce Design & Development: 15-22 business days
• Restaurant & Hospitality Websites: 10-14 business days
• Real Estate Website Design: 12-18 business days
• Local Business Websites: 6-9 business days
• Landing Page Systems: 3-5 business days
• Brand & Identity Package: 7-11 business days

4. Conditions for on-time delivery

On-time delivery requires receipt of a complete project brief including all required content, brand assets, and technical access. Missing information pauses the timeline until received. Delays caused by incomplete client-side information are not covered by any late delivery commitment.

5. Late delivery

If a delay on our side is anticipated, we will notify the client at least 2 business days before the original delivery date and provide a revised delivery date in writing.

6. Acceptance and revision

For website projects: delivery is confirmed when the staging URL or live site is provided. For Figma projects: delivery is confirmed when the shareable link is provided. The 5 business day revision window begins from this point.